OTP Not Generated

Created by Shashank Mittal, Modified on Thu, 22 Aug at 8:19 PM by Shashank Mittal

There are a few things you can try if you didn't receive the OTP to login to an application:

  • Check your spam folder. Sometimes OTPs can be mistakenly sent to your spam folder.
  • Wait a few minutes. There may be a slight delay in receiving the OTP, especially if there's high traffic.
  • Request a new OTP: Most applications will allow you to request a new OTP after a short waiting period. Look for a "resend OTP" or "Didn't receive a code?" option on the login screen.
  • Ensure you entered the correct phone number: Double-check that you haven't made a typo when entering your contact information.
  • Check your phone signal or internet connection. A weak signal or internet connection could be preventing you from receiving the OTP.

If you've tried all of these steps and still haven't received the OTP, you can try contacting customer support for further assistance. We may be able to help you troubleshoot the issue or provide an alternative way to log in.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article