We're genuinely sorry to hear that you're considering deleting your account. If you're encountering any difficulties with Pocket FM, please don't hesitate to reach out to us. We're here to assist, and there might be a solution that could address your concerns.
However, if you're certain about deleting your account, please ensure that your app is updated to the latest version before proceeding with the following steps:
1. Go to the 'My Library' page from the bottom navigation bar
2. Tap on the three dots at the top right corner to reveal a menu at the bottom of the screen
3. Choose the 'Support' option. You'll find the 'Delete Account' button on the subsequent screen
4. Select 'Delete Account'
5. You'll be taken to the 'Confirm Account' page. Complete the OTP verification step to verify your account
6. After OTP verification, follow the on-screen instructions
7. Upon successful submission of your request, your account will be deactivated within 72 hours
8. All of your information (including your remaining coins and purchase history) will also be permanently removed after 30 days of your request submission.
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