We understand how frustrating it can be to encounter this issue. If you've noticed that your amount was deducted but received a failure or cancellation message from Pocket FM, it's likely that the transaction didn't go through as expected at the payment gateway's end. This can indeed be a source of concern. However, in such situations, the amount is generally credited back to you in 5-7 days.
While waiting for the resolution, it's natural to feel uncertain or anxious. Rest assured, our team is here to assist you in any way we can to ensure that this matter gets resolved promptly.
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